🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Professional Live Answering Services - Alltel Australia

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Top Answering Service In Australia - 2023 Reviews

The platform can manage follow-up, and lead generation calls with ease. You can set custom hold music to amuse callers while on the line. It has trained virtual receptionists who can manage client Frequently asked questions and other complicated questions. Users can get the live chat history and records. It charges a one-time setup cost, and the activation can use up to two company days.

one-second increments, English and Spanish Answering service, Live web chat, Virtual receptionist, Live web chat, Virtual workplace, Plans begin at $50 a month. No Voice, Nation is the very best phone answering service for small companies with USA-based agents. The services likewise work across building, real estate, and medical firms.

9 Best Telephone Answering Service For Small Business ...  What Is A Phone Answering Service? Australia


Pat, Live delivers 24/7 client service from Monday to Friday, basic working hours to increase your client's fulfillment. Every Pat, Live strategy features a dedicated phone number and helps consumers with often asked concerns. It uses additional services like customized call scripts, patching, and a history of every call.

It has virtual receptionists that take messages and transfer calls to your mobile phone or workplace extensions (local phone answering service). The live call transfer and patching the caller directly to the right extension, person, or department. Virtual assistant staff can take and provide customer messages. Answer, First offers system tracking to track phone notifies or email notices.

Businesses can access call reports and recordings in real-time. The service cancellation terms are not constant with the industry standard. One-second increments, English and Spanish, Answering service, Virtual receptionist, Call center services, Strategies start at $30 a month. No Abby Link is among the very best small company answering services with a successful supervisor and team to answer business calls.

Call Answering Service Adelaide

Businesses can set custom voicemails for their customers through Abby Link. Abby users can call and text on the Abby, Go mobile app. It can schedule repeating live call dealing with guidelines on your account. The number of staff member you can set on the account is not limited. Abby Connect does not have any call barge and call whisper.

You can filter out spam or Robocalls utilizing the spam blocker. The group can arrange, cancel, and reschedule appointments with callers in your place. Answering Service Care can digitally tape-record telephone calls and access them for later recommendation. It has an on-call calendar that updates the personnel about on-call schedules.

Live Response An automatic answering service can turn clients away if they choose to talk to a live person! Often you need more then a voice mail. Ozetel is proud to offer live answering services at incredibly cost effective rates and with the versatility to suit your particular company requirements. Don't miss your important customer calls, have the Ozetel call representatives take the call for you when you are busy or unavailable.

85 each YES YES YES Common frequently asked question's Instead of losing labour hours and investing in training, you can have inbound calls responded to by Ozetel's professional personnel. Do not let your calls go unanswered. Using the Ozetel telephone answering service as a cutting edge team is basic and you get these great features; 1.

Keep in mind, the transfer is a live response "blind" transfer. This suggests that once the call has been transferred on to an external contact number, we can not retrieve the call if the external number does not answer. Consult with the Live Answering service experts today if you need further details.

Top 15 Phone Answering Services - Jul 2023 Rankings Adelaide

Call 159 and follow the prompts or SMS ON to 159 Dial ** 004 * 0411000160 # on your phone's primary calling app and press the Call button.

In other words, each time your business line rings, it's a chance to make cash. On the customer's end, a few things are as discouraging as not being able to reach a business when you need to. When clients can not get a hold of you, they might lose faith in your brand name.

They must include stellar, confirmed recommendations and have experience in in-office and virtual communications - answer phone service. There's the old saying that in order to generate income, you need to spend cash. However when it comes to outsourcing your service communications to a virtual answering service, investing cash saves cash. Here's why.

However utilizing one can conserve your company cash in manner ins which, in the long term, make the expenses associated with an answering service more than worth it. Taking your business interactions out of the workplace saves you on overhead expenses related to: If you work with an in-office receptionist to manage your calls, you'll require a place for them to work.

But contracting out to a virtual assistant company gets rid of that responsibility (telephone answering service). How your organization manages its communicationwith clients, with vendors, and with others in your communitygoes a long method towards forming its credibility. virtual answering service. Phone lines that call and sound, calls that are never ever returned, and messages that don't get delivered are all things that can make the public concern the integrity of your business.

Phone Answering Services Sydney

Undoubtedly there's a much better use of their skills and skills - virtual telephone answering service. Virtual assistants are an opportunity to off-load the time-consuming work of being a modern-day business with contemporary interactions requires. Working with a virtual phone assistant is an opportunity to step far from the telephone and return to what is very important: running your organization.

2 It allows you to maintain exceptional customer service by supplying you with a record of what your consumer needs. In turn, this permits you to expect their future requirements along with the needs of other customers. Thankfully, call recording is a service numerous virtual phone answering assistants offer.

The Best Live Phone Answering Service For A Small Business  Phone Answering Service Jobs In Brisbane Qld


But if you partner with the ideal answering service, they can handle your online chat functions for you. Using your clients the chance to interact with you in the language they're most comfy with is a level of customer support that can build client trust and loyalty. Partner with an answering service that offers services in other languages aside from English.

Professional Call Answering Services: The Ultimate Guide ...  Phone Answering Service - Intelligent Office Adelaide


That's how we assist small companies grow and prosper. We supply people-powered communications solutions for little organizations that need a helping hand. Combining excellent client service with the current innovation, we're making it much easier than ever for your small company to attain industry results. Prepared to find how Nexa can enhance your company? Get going today.



In the last few years service has become incredibly competitive and you need to look for any opportunity where you believe that you may be able to get a competitive edge on the opposition. Signing your service up for a phone answering service - business call answering service with is a truly excellent method for your company to acquire that competitive advantage over your competition.

How To Effectively Use A Phone Answering Service For ... Adelaide

When you have a great answering service that you can forward a great deal of those time squandering calls to you will have a significant quantity of time to concentrate on strategic tasks. Our skilled professional telephonists can figure out the time squandering calls and the irrelevant call and divert the important calls throughout to you or your team to action.

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